FAQs - About Us
Do you have any qualifications?
Yes; Our surveyor has a National Certificate in Engineering and also holds a CSCS Gold Skills Card for Engineering Services in Domestic Heating.
Installations are carried out by fully qualified electricians who are registered with either the NICEIC www.niceic.com or NAPIT www.napit.org.uk
Are you insured to work in my property?
Cost Effective Heating has Public Liability insurance to the value of £1,000,000 covering us to work in Houses, Block of Flats, Shops, Offices, Surgeries, Hotels, Guest Houses,
Public Houses and Restaurants. (Copy available upon request)
FAQs - About our Heaters & Radiators
How much do your heaters cost to run?
This is the most asked question when it comes to heating your home,
on average a typical three-bedroom semi-detached modern property installed with our electric radiators can cost as little as £1.89 per day.
This information is based on SAP's results from an independent energy assessor.
How much is this going to cost me?
To disconnect, remove and dispose of say four old storage heaters and replace with four Avant DGP programmable electric radiators would typically cost around £1,800 this includes all fixtures, fittings, testing and commissioning. (this is based on the assumption that the electrical circuits required for the new radiators meet British Standard BS7671 17th Edition)
Where can I use electric heaters?
Our range of electric radiators and electric towel rails can be used to provide a heating solution in a number of locations: Bedrooms, Bathrooms, Living & Dining Rooms, Kitchens, Conservatories, Extensions, Lofts, Shops, Offices and more. They are ideal to replacement old style storage heaters as well as being a neat solution for providing additional heating where adding to a plumbed in system is not an option.
Do the radiators need to be serviced?
No, our heaters require no maintenance simply wipe with a damp cloth.
Do the heaters have a thermostat?
Yes, all of our heaters are fitted with accurate thermostats.
How accurate are the thermostats?
The thermostats on the digitally controlled heaters are accurate to 0.3 of a degree and the thermostats on the manually controlled heaters are accurate to 1.0 degrees.
What are the radiators made from?
The towel rails are made from high quality steel with welded joints and the radiators are made from high quality cast aluminium.
How do the heaters work?
The radiators are filled with special thermodynamic fluid which is heated by an electrical element.
Can you use the heaters in a bathroom?
Our radiators can be used in the bathroom but it does depend on size and location.
The Colorado Electric Towel Rail is more suited for use in the bathroom.
Can I hang clothes on the heaters?
Clothes can only be hung on the Colorado Electric Towel Rail and should not be placed on any other radiators.
Can the towel radiator be timed to come on?
Yes, with the Infrared remote programmer.
Can I programme any of the other radiators in your range?
Yes, the Avant DGP, Vitro and Colorado heaters all offer 24hr / 7 day program facilities.
Do I need to buy the Infrared Remote Programmer?
No, it is an optional extra but it is very convenient.
How many remotes do I need?
One Infrared remote programmer will program all compatible radiators.
Are the heaters tamper proof?
All or our heaters except the Avant A have a tamper proof facility
Are the heaters cheaper to run than gas central heating?
Cheaper installation costs and no servicing often results in cheaper 'lifetime' costs
Visit our savings page to read more about the running costs associated with electric heating
What if I have a problem with my heater?
All of our products are covered by a comprehensive manufactures guarantee,
in the unlikely event of a problem simply contact us. and we will do the rest.
The Richmond, Avant and Colorado radiators are covered for 5 years against leaks and faulty paint-work, and the electrical components of the complete range are covered for 2 years.
